Refund & Return Policy

Verified Compliance 2026

Refund & Return Policy

We want you to love your phone case. If you’re not entirely satisfied, our professional support team is here to make it right.

1. Return Window

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your case must be:

  • Unused and in the same condition that you received it.
  • In the original packaging.
  • Accompanied by the receipt or proof of purchase.

2. Refund Process

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your Stripe / Original Payment Method. You will receive the credit within 5-10 business days, depending on your card issuer’s policies.

3. Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

4. Damaged or Defective Goods

If your case arrives damaged or with a manufacturing defect, please contact us within 48 hours of delivery with photos of the damage. We will send a replacement immediately at no extra cost to you.

Ready to start a return?

Email our support team with your order number.

Email Support